Package Zen
Package Zen provides a cloud-based mailroom and package receiving platform that lets staff log any delivery in seconds by snapping a photo of the shipping label. The mobile app automatically extracts tracking numbers, carrier information, and recipient details—even from handwritten labels—and sends instant photo notifications to recipients via email, SMS, or Slack. The platform maintains a fully searchable item log covering any of 1,300 carriers and any text on the label, with subscription plans starting at $40/month.
- Logistics & Supply Chain
- Software Only
Funding
Funding not disclosed
Founders
Founder details are not available yet.
Product
Problem
Traditional mailrooms and front desks rely on manual data entry to log packages, which is slow, error-prone, and creates incomplete records. Staff spend excessive time typing tracking numbers and recipient names, while recipients lack timely notifications, leading to lost, misplaced, or forgotten deliveries.
Solution
Package Zen provides a cloud-based mailroom and package receiving platform that lets staff log any delivery in seconds by simply snapping a picture of the shipping label. The mobile app automatically processes labels—including handwritten ones—extracting tracking numbers, carrier information, and recipient details without any manual data entry. Recipients are notified instantly via email, SMS, or Slack with a photo of the package, and automatic reminders are sent if items are not picked up. The platform maintains a complete, searchable item log that lets staff locate any delivery by recipient, tracking number, carrier, or any text on the label. Sign-outs are also photo-based, automatically matching images to create accurate records without guesswork.
Target Audience
Primary customers are property management teams at corporate offices, hotels and resorts, residential communities, and coworking or shared office suites that receive and manage packages on behalf of their tenants, guests, or employees.
Features
- Photo-based package logging that processes any shipping label automatically, including handwritten labels
- Automatic recipient notifications via email, SMS, or Slack with label images and customizable reminder settings
- Full-text search across the item log covering recipient, tracking number, any of 1,300 carriers, and any text on the label
- Photo-based sign-out workflow that captures and matches images to generate complete, searchable delivery records
- Unlimited staff/user accounts and unlimited email, SMS, and Slack alerts on all paid plans
- Free setup and data import with 12-month record retention and U.S.-based phone and email support