Outermind embeds autonomous AI agents into a Microsoft 365 tenant to automate back‑office tasks such as email triage, research, meeting scheduling, and workflow execution for small and medium businesses.
Funding
Funding not disclosed
Founders
Product
Problem
Small businesses often struggle with high administrative overhead, such as email triage, research, meeting scheduling, and routine operational tasks, which consumes time that could be spent on strategic activities. Existing tools require manual effort or costly enterprise solutions that are out of reach for many SMBs.
Solution
Outermind embeds autonomous AI agents directly into a company’s Microsoft 365 tenant, providing a continuously operating back‑office assistant. The platform’s AI Chief of Staff orchestrates specialist agents for email handling, research, and operations, breaking strategic goals into projects, tracking progress, and delivering daily briefings via Teams and email. Individual AI Personal Assistants can be assigned to each employee, managing inboxes, drafting replies, tracking personal goals, and executing tasks on a configurable schedule. All agent outputs are cached as reusable artifacts, enabling semantic search, cost‑effective token reuse, and a searchable knowledge library. Activity is indexed in Azure AI Search, allowing natural‑language queries of execution history and automated daily cost and performance reports. The solution runs 24/7 within the existing Microsoft 365 environment, offering SMBs enterprise‑grade automation without per‑seat licensing.
Target Audience
Outermind is aimed at small and medium businesses that use Microsoft 365 and need to reduce administrative load, including executives, managers, and knowledge workers across functions such as sales, engineering, HR, and finance.
Features
- Autonomous AI agents embedded in Microsoft 365 that triage email, conduct research, schedule meetings, and execute operational workflows continuously
- AI Chief of Staff that autonomously creates projects from strategic goals, coordinates specialist agents, and provides daily briefings with approval controls
- Personal AI Assistants for each employee, handling inbox management, goal tracking, and task execution with customizable name, avatar, and communication style
- Intelligent caching of AI‑generated artifacts to avoid redundant token usage, reducing LLM costs by up to 80% and building a searchable knowledge base
- Activity Search powered by Azure AI Search for natural‑language queries of agent actions, errors, and cost metrics
- Automated daily and periodic reporting of token usage, execution outcomes, and escalation alerts delivered via email or Teams
- Configurable privacy tiers (Private, Metadata‑Only, Full Visibility) and admin‑defined tool and model access to ensure data security and governance
- BYOK pricing model allowing customers to supply their own LLM API key and control token spend directly