Orthia provides a HIPAA‑compliant AI front‑desk for orthodontic clinics that answers calls, books appointments, and verifies insurance around the clock. Designed specifically for orthodontic workflows, it integrates with major practice management systems and can be deployed in under an hour with a single onboarding call, helping practices capture missed patient calls worth thousands of dollars.
Funding
Funding not disclosed
Founders
Product
Problem
Orthodontic clinics often miss 10+ new patient calls each month due to lunch breaks, after‑hours gaps, and busy mornings, resulting in $250K+ of annual revenue loss as prospective cases worth $5,000–$7,000 walk to competitors. Generic AI reception tools lack the specific terminology and workflow knowledge needed for orthodontic scheduling and insurance verification.
Solution
Orthia delivers a HIPAA‑compliant AI front‑desk built exclusively for orthodontic practices. The system answers every inbound call 24/7, books appointments directly into major orthodontic practice management systems, and verifies insurance eligibility in real time. Integration with platforms such as Cloud 9, Dolphin Management, Ortho2 Edge, OrthoTrac, Dentrix Ascend, and Greyfinch enables seamless read/write of scheduling data. Deployment is completed in under one hour after a single onboarding call, providing immediate after‑hours and overflow coverage. The AI operates with a 2.5‑second response time, ensuring patients are never left on hold and reducing missed‑call revenue. Clinics retain full control of patient data while the AI handles routine interactions, allowing staff to focus on clinical care.
Target Audience
Orthia is designed for independent orthodontic offices, multi‑location DSO groups, and high‑volume orthodontic practices that need reliable after‑hours phone coverage and seamless PMS integration.
Features
- 24/7 AI call answering with average 2.5 s response time, eliminating voicemail gaps
- Automated appointment booking that writes directly into supported orthodontic PMS platforms
- Real‑time insurance eligibility verification during the call
- HIPAA‑compliant data handling and encrypted transmission to cloud analytics
- Integration with all major orthodontic practice management systems (Cloud 9, Dolphin, Ortho2 Edge, OrthoTrac, Dentrix Ascend, Greyfinch)
- Rapid deployment: live in under 1 hour after a single onboarding call
- Month‑to‑month subscription with no per‑call fees and easy cancellation