ORDR provides an all-in-one platform for restaurants that integrates menu management, payment processing, kitchen workflow, and automated queuing systems. This technology streamlines operations and enhances customer service, enabling restaurants to increase efficiency and revenue while reducing order errors.
Funding
$12.1M raised to dateRaised to date based on public sources. This may differ from the amount the company actually raised and is based only on what is publicly available on the internet.
Founders
Product
Problem
Many restaurants struggle with fragmented systems for managing menus, processing payments, coordinating kitchen workflows, and handling customer queues, leading to inefficiencies and errors. These disparate systems increase operational overhead and can negatively impact customer experience.
Solution
ORDR offers an integrated platform designed to streamline restaurant operations by consolidating menu management, payment processing, kitchen workflow, and automated queuing systems into a single solution. The platform enables restaurants to efficiently manage orders, process payments with 0% commission, and communicate estimated delivery/collection times via SMS. By centralizing these functions, ORDR aims to reduce operational friction, minimize errors, and improve overall customer satisfaction. The system supports multi-language menus with photos, catering to diverse customer bases without requiring a dedicated app.
Target Audience
ORDR primarily targets restaurants, bars, food stalls, and takeaways seeking to modernize their operations, improve efficiency, and enhance customer service.
Features
- Integrated menu management with support for photos, descriptions, and multiple languages
- 0% commission payment processing supporting various local and international cards, including Apple Pay and Google Pay
- Customizable kitchen workflow management, including "The Pass" design
- Automated SMS queuing and reservation system
- Real-time, multi-location reporting on orders, kitchen activity, and payments
- Delivery and collection ETA notifications via SMS
- Dedicated account manager for expert setup and ongoing support