Porter is a contactless ordering and payment platform designed for the hospitality industry, enabling customers to place orders and make payments through their mobile devices without physical interaction. This technology reduces wait times and enhances operational efficiency for restaurants and bars, addressing the need for safer and faster service in a post-pandemic environment.
Funding
$200M raised to dateRaised to date based on public sources. This may differ from the amount the company actually raised and is based only on what is publicly available on the internet.
Founders
Product
Problem
In the hospitality industry, traditional ordering processes can lead to long wait times, reduced operational efficiency, and potential hygiene concerns due to physical interactions. Managing multiple vendors within a single venue, such as a food hall or festival, further complicates the ordering and payment process for both customers and operators.
Solution
Porter is a multi-vendor ordering platform that enables customers to place orders and make payments directly from their mobile devices, eliminating the need for physical menus or waiting in line. The platform consolidates multiple vendors into a single digital menu, streamlining the ordering process for venues like food halls, breweries, and festivals. By integrating with existing point-of-sale systems like Square, Porter allows vendors to quickly set up online ordering, offer table service without dedicated waitstaff, and increase revenue through larger order sizes and higher tip percentages. The platform also provides tools for generating QR codes for table service and offers consolidated sales and customer data for better management.
Target Audience
Porter primarily targets hospitality businesses such as food halls, breweries, festivals, food trucks, and other venues with multiple vendors looking to streamline operations, increase revenue, and improve customer experience.
Features
- Contactless ordering and payment via mobile devices
- Multi-vendor menu consolidation for unified patron experience
- Integration with Square POS system for easy setup and management
- QR code generation for table service ordering
- Real-time sales and customer data analytics
- Options for pick-up or seat delivery
- Customizable digital display menus (add-on)
- White labeling option for brand customization (add-on)
- RESTful API access for enterprise solutions (add-on)