Ordermark provides a web‑based dashboard that aggregates orders from all major delivery platforms into a single interface and syncs them directly with a restaurant’s POS system. The platform automates phone order capture, keeps menus updated in real time, and offers multi‑location analytics, helping multi‑unit operators streamline order management and reduce staff workload.
Funding
$24M raised to dateRaised to date based on public sources. This may differ from the amount the company actually raised and is based only on what is publicly available on the internet.
1OTGFounders
Product
Problem
Restaurants that receive orders from multiple delivery platforms must juggle separate tablets or apps, leading to fragmented workflows, missed orders, and inefficient staff utilization.
Solution
Ordermark consolidates orders from all major delivery services into a single, web‑based dashboard that syncs directly with the restaurant’s point‑of‑sale (POS) system. By integrating with over 400 POS solutions, the platform eliminates the need for multiple devices and manual entry, allowing staff to accept, modify, and track orders from one screen. Real‑time menu and item‑availability updates keep delivery channels accurate, while AI‑driven phone‑order automation captures inbound calls as digital orders. Advanced reporting provides multi‑location sales insights, and 24/7 support ensures rapid issue resolution, helping operators streamline operations and increase revenue.
Target Audience
Primary customers are multi‑unit restaurant operators and brands in the US and Canada that sell through third‑party delivery platforms and need a single system to manage orders across locations.
Features
- Unified order inbox aggregating all delivery‑service orders (Uber Eats, DoorDash, Grubhub, etc.) in one interface
- Seamless two‑way integration with 400+ POS systems for automatic order routing and ticketing
- AI‑powered phone‑order capture that converts calls into digital orders without manual entry
- Real‑time menu synchronization and item‑availability updates across all channels
- Auto‑accept and auto‑reject rules to speed order handling and reduce staff workload
- Multi‑location reporting and analytics for sales, order volume, and performance tracking
- Dedicated hardware provisioning (pre‑configured devices) and 24/7 expert support