Ordercube GmbH
Ordercube provides a smart waiter call system for restaurants, using LED candles on tables that guests activate to instantly alert waitstaff via foodrunner pagers. The system addresses service delays, staff shortages, and lost revenue by improving response times and operational efficiency. Ordercube reports measurable outcomes including a 40% increase in waiter tips and 36 extra orders per day.
- Hospitality & Travel Technology
- Food Technology
- Hardware
Funding
Funding not disclosed
Founders
Founder details are not available yet.
Product
Problem
Guests in restaurants often find themselves ready to order but unable to locate a waiter, a common scenario that can occur even with well-staffed service teams. When guests change their minds or lose patience during these wait times, restaurants lose revenue that could have been captured with more responsive service.
Solution
Ordercube provides a smart waiter call system that enables restaurant guests to instantly alert waitstaff when they need attention. The system uses LED candles placed on tables, which guests activate to signal their need for service, along with foodrunner pagers that alert staff members directly. By eliminating the delays associated with searching for service, the system helps restaurants improve service quality, increase table turnover, and mitigate the impact of staff shortages. The result is a measurable improvement in both the guest experience and operational efficiency for the restaurant.
Target Audience
Primary customers are restaurant and gastronomy owners who need to improve service efficiency, increase revenue, and address staffing challenges in their establishments.
Features
- LED candle table signaling device that guests activate to request waiter attention
- Foodrunner and pager system for direct staff notification
- Theft protection features to secure the hardware
- Measured outcomes: 40% increase in waiter tips, 39% improvement in service quality ratings, 14% increase in positive online reviews, and 36 extra orders per day
- Interactive impact calculator allowing restaurant owners to estimate potential benefits based on table count, guests per table, and current service quality