ORDA is a digital ordering platform that enables restaurants to accept and manage food and beverage orders through a personalized web shop, utilizing QR codes for self-ordering via customers' smartphones. This system reduces the need for staff, minimizes order errors, and enhances customer satisfaction by streamlining the ordering and payment process.
Funding
Funding not disclosed
Founders
Product
Problem
Restaurants often face challenges in managing orders efficiently, especially during peak hours, leading to increased wait times and potential errors. Traditional order-taking methods can be labor-intensive, requiring significant staff presence and potentially impacting customer satisfaction.
Solution
ORDA provides a digital ordering system designed to streamline the order management process for restaurants. The platform enables restaurants to accept orders for on-site dining, delivery, or pickup through a customizable web shop. Customers can easily place orders and make payments via their smartphones using QR codes, reducing the need for staff intervention. The ORDA back office provides full control over the digital menu, allowing for easy updates to items, prices, and availability.
Target Audience
ORDA primarily targets restaurants and other food service businesses looking to optimize their order management process, reduce labor costs, and improve customer satisfaction through digital solutions.
Features
- Personalized web shop for online ordering, accessible via QR codes
- Self-ordering functionality for on-site customers using their smartphones
- Real-time synchronization of menu items and prices with the ORDA back office
- Option to temporarily disable online ordering during busy periods or outside opening hours
- Integration with GastroSoft POS systems for seamless order processing
- Option to use an ORDA terminal or existing Android tablet for order management
- Reporting dashboard to track sales and plan promotional campaigns