Orangeqs
Orangeqs provides a cloud‑based feedback management platform that aggregates surveys, reviews, and support tickets into a searchable inbox. Using AI‑driven classification and sentiment analysis, it surfaces trends, offers real‑time dashboards, and integrates via API/webhooks with CRMs and project‑management tools, helping product and CX teams turn user feedback into actionable insights.
- Artificial Intelligence
- Data & Analytics
- Enterprise Software
- Hardware
- Quantum Computing
Funding
Raised to date
$14.8MRaised to date based on public sources. This may differ from the amount the company actually raised and is based only on what is publicly available on the internet.
across 2 rounds
$13.2M · Seed
Announced Jun 2025
Disclosed cumulative: $14.8M
Founders
Product
Problem
Businesses often struggle to collect, organize, and act on customer feedback efficiently, leading to missed insights and slower product improvement cycles.
Solution
Orangeqs offers a cloud‑based feedback management platform that centralizes surveys, reviews, and support tickets into a single searchable repository. The system automatically categorizes and tags incoming responses using natural‑language processing, enabling teams to surface trends and prioritize issues without manual sorting. Integrated analytics dashboards provide real‑time sentiment scores, response rates, and actionable recommendations. The platform also supports multi‑channel collection (web, email, in‑app) and can push curated insights to existing CRM or project‑management tools via API or webhooks, streamlining the workflow from feedback capture to product action.
Target Audience
Target customers are product managers, customer experience teams, and support operations in mid‑size to enterprise SaaS and e‑commerce companies seeking to turn user feedback into measurable improvements.
Features
- AI‑driven text classification and sentiment analysis for all incoming feedback
- Unified inbox aggregating surveys, reviews, and support tickets across channels
- Customizable dashboards with KPI tracking, trend visualization, and export options
- Seamless integration via REST API, webhooks, and native connectors for popular CRMs and issue trackers
- Role‑based access controls and audit logs to ensure data security and compliance
- Automated routing rules to assign feedback to the appropriate team or individual