OpenTrack provides a unified platform that aggregates real‑time container data from ocean carriers, terminals, rail networks and drayage sources, delivering standardized milestone events and AI‑driven ETA predictions. Users input only a master bill of lading, container number and carrier SCAC, after which the system supplies predictive ETAs, automated exception alerts and performance analytics via API integrations and a web dashboard. The solution also includes a branded customer portal for document sharing and collaborative visibility, helping freight forwarders, carriers and logistics providers reduce demurrage costs and improve supply‑chain efficiency.
Funding
Funding not disclosed
Founders
Product
Problem
Supply chain managers often lack real-time, unified visibility across ocean, rail, terminal, and drayage stages, leading to missed exceptions, inaccurate ETAs, and costly demurrage or detention fees.
Solution
OpenTrack aggregates container data from all major ocean carriers, North American terminals, rail networks, vessel schedules, AIS feeds, and proprietary sources into a single platform. Users submit only a Master Bill of Lading, container number, and carrier SCAC to initiate tracking, after which the system delivers standardized, enriched milestone events and predictive ETAs multiple times per day. An API and pre‑built integrations with leading TMS solutions (e.g., CargoWise, Descartes, Magaya) push updates directly into existing workflows, while a web dashboard provides customizable alerts, exception monitoring, and performance analytics. Predictive models combine real‑time carrier data with historical patterns to improve ETA accuracy by up to 80%, and proactive alerts on Last Free Day help avoid demurrage charges. The platform also offers a branded customer portal for document management and collaborative visibility.
Target Audience
Primary customers are freight forwarders, trucking carriers, customs brokers, importers, exporters, and logistics technology providers that need end‑to‑end container visibility and predictive scheduling.
Features
- Lightweight API requiring only three data fields to start tracking, with rapid integration into most TMS platforms
- Real‑time and predictive visibility for ocean, rail (including IPI and domestic intermodal), terminal, and drayage stages
- AI‑driven ETA predictions that are up to 80% more accurate than carrier estimates
- Automated exception monitoring and scheduled alerts for events such as rolled cargo, delays, and Last Free Day changes
- Interactive heat‑map of terminal activity and performance analytics dashboards
- Branded customer portal with document management and shareable tracking views
- Pre‑built connectors to major TMS and logistics platforms (e.g., CargoWise, Descartes, Magaya, Turvo, etc.)
- Volume‑based per‑container pricing with monthly or annual billing options and no extra fees for API usage or users