Openscreen provides a contactless customer engagement platform that utilizes serialized QR codes to digitize interactions, manage assets, and streamline workflows for enterprises. This technology enables businesses to enhance customer acquisition, support, and retention while capturing valuable first-party data through every interaction.
Funding
$5M raised to dateRaised to date based on public sources. This may differ from the amount the company actually raised and is based only on what is publicly available on the internet.
Founders
Product
Problem
Many businesses struggle to effectively engage with customers, manage assets, and track inventory in a unified, digitized manner. Traditional methods often lack real-time data capture and can be cumbersome to implement across various touchpoints. This leads to fragmented customer experiences and inefficient operational workflows.
Solution
Openscreen offers a platform that utilizes serialized QR codes to create digital identities for assets, items, and tasks, enabling businesses to digitize interactions and streamline workflows. By assigning unique QR codes, companies can manage and track inventory on an item-by-item basis, configure workflows instantly, and gather first-party data with every interaction. The platform facilitates customer acquisition, education, and support through QR code campaigns, providing a comprehensive solution for enhancing customer engagement and operational efficiency. This approach allows for real-time data capture and analysis, leading to improved decision-making and a more cohesive customer experience.
Target Audience
Openscreen targets enterprises across various industries, including apparel, travel, consumer packaged goods (CPG), real estate, sports teams, and electronics, seeking to enhance customer engagement, streamline operations, and gain valuable data insights.
Features
- Serialized QR codes for unique identification and tracking of assets, items, and tasks
- OS Engage: QR code-activated customer education, support, and acquisition tools
- OS Track: QR code-enabled management and tracking of assets, items, and tasks
- OS Inventory: QR code-powered inventory management with item-level serialization
- OS Create: QR code creation platform with comprehensive API & SDK
- Customizable workflows triggered by QR code scans
- Real-time data capture and analytics dashboard for insights into customer interactions and asset utilization
- Integration capabilities with existing business systems via API