Onlive.site provides a video-commerce plugin that transforms e-commerce websites into interactive virtual showrooms, enabling real-time customer engagement through live video interactions. This technology addresses the challenge of conveying complex product details and personalizing the online shopping experience, ultimately increasing sales conversion rates.
Funding
$3.1M raised to dateRaised to date based on public sources. This may differ from the amount the company actually raised and is based only on what is publicly available on the internet.
Founders
Product
Problem
Traditional e-commerce experiences often fail to replicate the personalized guidance and detailed product explanations found in physical showrooms, leading to lower conversion rates for high-value or complex products. Static images, chatbots, and call centers struggle to meet customer expectations for expert assistance and real-time engagement. This results in rising customer acquisition costs, declining Net Promoter Scores (NPS), and a lack of crucial customer data for marketers.
Solution
Onlive.ai provides a modular, AI-powered platform that transforms e-commerce websites into interactive virtual showrooms, bridging the gap between automated systems and human expertise. The platform offers agentic AI for automating lead qualification, appointment booking, and customer support. It also features real-time expert routing to instantly connect buyers with product specialists via live video. Conversational insights, derived from AI-driven data analysis, help optimize the customer experience.
Target Audience
Onlive.ai targets brands selling high-value or complex products in industries such as automotive, consumer electronics, telecommunications, fashion, retail, real estate, and beauty and cosmetics.
Features
- Agentic AI: Automates lead qualification, appointment booking, and customer support through intelligent conversations.
- Real-Time Expert Routing: Connects customers with product specialists instantly via live video interaction.
- Conversational Insights: Provides AI-driven data analysis of customer interactions to identify trends and optimize the customer experience.
- Live Shopping & 3D Streaming: Enables immersive and interactive commerce experiences.
- Click-to-Expert: Facilitates instant connections between customers and specialists.
- Click-to-Booking: Streamlines scheduling and appointment management.
- Voice of Customer (VoC): Captures real-time customer insights to improve products and sales strategies.
- Integrations: Compatible with CMS, Shopify, Prestashop, Woocommerce, and Tiendanube platforms.