OneText (YC W23
OneText transforms phone numbers into a universal payment method, enabling customers to complete purchases through automated text interactions. This approach increases sales for brands by enhancing cart recovery rates and streamlining the buying process, resulting in measurable revenue growth.
- Artificial Intelligence
- Data & Analytics
- Commerce & Shopping
- Enterprise Software
- Software Only
Funding
Raised to date
$500KRaised to date based on public sources. This may differ from the amount the company actually raised and is based only on what is publicly available on the internet.
Founders
Product
Problem
E-commerce businesses often struggle with cart abandonment and low conversion rates due to cumbersome checkout processes. Traditional SMS marketing lacks the personalization and interactivity needed to effectively re-engage shoppers and drive sales.
Solution
OneText provides a conversational SMS platform that enables customers to complete purchases directly through text message interactions. By integrating with e-commerce platforms like Shopify and Salesforce Commerce Cloud, OneText automates personalized product recommendations, answers customer questions via AI, and facilitates one-click purchases. The platform leverages "Magic Links" to streamline the buying process, recover abandoned carts, and increase customer lifetime value through automated refill reminders and win-back campaigns. A live concierge service handles complex inquiries, reducing customer service burdens and ensuring a human touch when needed.
Target Audience
OneText primarily targets e-commerce businesses looking to improve conversion rates, recover abandoned carts, and enhance customer engagement through personalized SMS interactions.
Features
- Text-to-buy functionality allowing customers to purchase directly via SMS
- AI-powered smart replies for product recommendations and customer support
- Automated cart recovery and win-back campaigns
- Integration with Klaviyo, Sendlane, and Salesforce Commerce Cloud for marketing automation
- Order synchronization with Shopify, WooCommerce, and Salesforce Commerce Cloud
- Support for payment processing via PayPal, Stripe, Maverick, and Authorize.net
- Magic Links for streamlined checkout
- Live concierge service for handling complex customer inquiries