Small to medium-sized businesses (SMBs) often struggle with fragmented systems for managing customer interactions, project workflows, and payment processing, leading to inefficiencies and a disjointed customer experience. Managing leads, creating quotes, scheduling work orders, and invoicing clients typically involves multiple platforms, resulting in duplicated effort and increased administrative overhead.

Sublime provides a unified software platform designed to streamline business operations for SMBs in industries like home improvement and component manufacturing. The platform offers a branded client portal, enabling customers to manage orders, invoices, and payments in one place. It also equips businesses with tools to manage leads, create and track quotes, schedule work orders, and automate invoice generation and follow-ups. By integrating CRM, project management, and payment processing functionalities, Sublime aims to improve workflow efficiency, enhance customer satisfaction, and provide real-time insights into business performance.

Client manager (CRM) for centralized customer data

Branded client portal for streamlined customer interactions

Quoting tool with line items, tax management, and automated follow-ups

Online booking and scheduling functionality

Automated email communication

Credit card and bank payments (ACH) processing

Automated invoice generation and follow-ups

QuickBooks Online sync

Reporting dashboard

Mobile-friendly interface

The primary target audience includes small to medium-sized businesses in the home improvement industry (e.g., closets and remodeling, woodworking) and component manufacturing.

Sublime offers tiered subscription plans, including a free plan and paid plans like "Team" ($99/month for up to 5 users) and "Pro" (custom pricing), with additional charges for add-ons and custom work.