Bloomreach
Bloomreach offers the Loomi AI platform, a no‑code solution that unifies first‑party customer, product, and business data to deliver real‑time, omnichannel personalization across email, SMS, ads, web, and app experiences. Marketers can create AI‑generated segments, dynamic content, and automated campaign triggers without coding, while built‑in analytics measure revenue impact and conversion lift.
- Artificial Intelligence
- AI Agents
- Data & Analytics
- Enterprise Software
- Retail Technology
Funding
Raised to date
$30MRaised to date based on public sources. This may differ from the amount the company actually raised and is based only on what is publicly available on the internet.
- rpsventures.com (opens in a new tab)investor website
Founders
Founder details are not available yet.
Product
Problem
Retail and commerce marketers struggle to deliver consistent, data‑driven personalized experiences across multiple touchpoints—email, search, ads, mobile apps, and in‑store interactions—without extensive custom development or siloed data sources.
Solution
Bloomreach’s Loomi AI platform provides a no‑code environment that unifies first‑party customer, product, and business data to power real‑time personalization across 13+ channels. The system ingests online and offline signals, processes intent changes within milliseconds, and automatically orchestrates campaigns such as email sends, SMS, ad targeting, and on‑site search results. Marketers can launch and scale AI‑generated segments, dynamic content, and re‑engagement triggers without writing code, reducing manual effort and time‑to‑market. Integrated analytics surface revenue impact, click‑through rates, and repeat‑visit metrics, enabling continuous optimization. The platform is embedded in Bloomreach’s suite of products—Autonomous Marketing, Autonomous Search, and Conversational Shopping—so customers receive AI capabilities at no extra charge regardless of the module they purchase.
Target Audience
Primary customers are mid‑size to large retailers, travel brands, and beauty or consumer goods companies that need omnichannel personalization and have both online and offline sales channels.
Features
- No‑code campaign builder that connects first‑party data to AI‑driven segments and content across email, SMS, ads, web, and app
- Real‑time decision engine (5 ms–2 s latency) that adapts experiences to changing customer intent
- Unified online‑offline data model that consolidates kiosk, e‑commerce, and loyalty signals for a single customer view
- Pre‑trained deep‑learning models for predictive revenue uplift, click‑through improvement, and repeat‑visit forecasting
- Built‑in analytics dashboard showing revenue per email, conversion lift, and customer‑lifetime‑value growth
- Seamless integration with Bloomreach’s Autonomous Marketing, Search, and Conversational Shopping modules via a shared Loomi AI layer