Provides a digital platform for booking brand-authorized services, repairs, and maintenance for home and kitchen appliances in under 60 seconds. By aggregating customer requests and integrating product documentation management, it streamlines service scheduling, warranty tracking, and purchase of extended plans, reducing reliance on traditional customer care channels.
Funding
$2.2M raised to dateRaised to date based on public sources. This may differ from the amount the company actually raised and is based only on what is publicly available on the internet.
Founders
Product
Problem
Managing service requests for home and kitchen appliances is often a fragmented and time-consuming process, requiring customers to contact multiple brands and navigate complex customer care channels. This can lead to frustration, delays, and reliance on unauthorized service providers.
Solution
OneDios provides a unified digital platform that streamlines the booking of brand-authorized services, repairs, and maintenance for a wide range of home and kitchen appliances. By aggregating customer requests and integrating product documentation management, OneDios simplifies service scheduling, warranty tracking, and the purchase of extended plans, all within a single mobile application. The platform connects customers directly with authorized service providers, ensuring reliable and high-quality service. Customers can easily upload invoices and warranty cards, maintain a digital service history, and receive timely service reminders.
Target Audience
The primary target audience includes homeowners and renters who own multiple home and kitchen appliances and seek a convenient, reliable way to manage service requests and maintenance.
Features
- Centralized platform for booking service requests across multiple brands and appliance categories
- Digital document management for storing invoices, warranties, and product information
- Automated service reminders and warranty tracking
- Real-time status updates on service requests
- Integration with brand authorized service providers
- Option to purchase extended warranties and annual maintenance contracts (AMCs)
- Customer feedback and rating system for service experiences
- Mobile app available on both iOS and Android platforms