Oncallpractice provides a single, integrated platform tailored for medical practices that combines CRM, ERP, identity management, marketing automation, VoIP, and virtual assistant capabilities. The solution offers six purpose‑built products that work together out of the box, allowing clinics to import patient data, configure workflows, and launch with minimal disruption. By unifying these functions, practices can streamline operations and boost revenue while maintaining compliance and high‑availability service levels.
Funding
Funding not disclosed
Founders
Product
Problem
Medical practices often struggle with fragmented software solutions for patient relationship management, billing, scheduling, identity verification, marketing, and communication, leading to inefficient workflows, administrative overload, and potential compliance risks.
Solution
OnCallPractice offers a single, cloud‑based platform that integrates CRM, ERP, identity management, marketing automation, VoIP, and virtual assistants specifically for healthcare providers. Practices can import existing patient data, configure custom workflows, and activate any combination of the six modules with out‑of‑the‑box integration, minimizing implementation disruption. The unified stack enables automated appointment filling, claim processing, and patient outreach while maintaining HIPAA‑compliant security and a 99.9% uptime SLA. Real‑time analytics and smart routing help clinics increase revenue and reduce no‑show rates, allowing staff to focus on patient care rather than administrative tasks.
Target Audience
Primary customers are independent medical practices, dental offices, and small clinic networks seeking to consolidate their administrative software into a single, compliant solution.
Features
- Integrated CRM and ERP that synchronize patient records, scheduling, billing, and inventory in a single database
- HIPAA‑grade identity management with passwordless MFA, SSO, and secure data routing
- Marketing automation tools that send personalized SMS/email reminders and campaigns to boost appointment attendance
- VoIP telephony and virtual assistant services for 24/7 call answering, claim handling, and patient triage
- Modular activation of any combination of the six products, all communicating natively without third‑party interfaces
- Automated workflow engine that routes tasks, updates records, and generates compliance reports without manual intervention