Actual provides a cloud platform that automates tip management, digital tip payouts, and compliance for hospitality businesses across Canada. By integrating with point‑of‑sale, scheduling and reservation systems, it handles tip pooling, instant cashless distributions, and detailed reporting, eliminating manual spreadsheets and reducing payroll overhead. The solution also offers data‑driven labor and sales forecasts to help operators schedule staff and control costs more effectively.
Funding
Funding not disclosed
Founders
Product
Problem
Hospitality operators in Canada often rely on manual spreadsheets and cash handling to divide, distribute, and report employee tips, leading to administrative overhead, payroll errors, and compliance risks with CRA and ESA regulations.
Solution
Actual provides an automated tip management platform that integrates with point‑of‑sale, scheduling, reservation, and purchasing systems to handle tip pooling, instant digital payouts, and compliance reporting. The system applies configurable division rules—by role, hours, points, or hybrid models—and executes payouts on the operator’s payroll cadence, creating an auditable trail of tip collection, allocation, and payment. Real‑time labor cost analytics, sales forecasts, and centralized data dashboards give operators visibility into overhead, COGS, and staffing needs, reducing manual admin and improving financial planning. By digitizing tip distribution, employees receive accurate, timely payments, and operators mitigate compliance exposure.
Target Audience
Primary customers are multi‑location restaurant groups, hotel and coffee‑shop chains, and bars or nightlife venues in Canada that need reliable, compliant tip distribution and labor cost insights.
Features
- Integration with major POS, scheduling, reservation, and purchasing platforms for seamless data flow
- Configurable tip pooling and division rules (role‑based, hour‑based, points, hybrid)
- Automated digital tip payouts aligned with payroll cycles, eliminating cash handling
- Audit‑ready compliance reporting for CRA and ESA requirements
- Real‑time labor cost, COGS, and sales forecast dashboards for data‑driven scheduling
- Centralized data repository providing unified view of tip and payroll analytics