Omnee
Omnee is a digital home assistant platform that gives new-home buyers a single source of truth for their property and warranty information, with 24/7 support in over 80 languages. The platform digitizes each home to deliver personalized guidance and automates routine support tasks, increasing builder warranty department capacity by over 60%.
- Property Technology
- Software Only
Funding
Funding not disclosed
Founders
Founder details are not available yet.
Product
Problem
New-home buyers often face long wait times for responses from builders regarding warranty requests and lack a centralized source of information about their property. This fragmented experience creates dissatisfaction and places a heavy administrative burden on warranty departments.
Solution
Omnee is a digital home assistant platform that provides new-home buyers with a single source of truth for their property and warranty information. The platform digitizes every aspect of the home, delivering personalized guidance and advice tailored to each buyer's specific residence. Buyers can access 24/7 support in over 80 languages, submitting warranty requests and receiving instant answers in seconds rather than waiting days for email replies. For builders, Omnee automates routine support tasks, freeing up over six hours of support work per home built and increasing warranty department capacity by over 60%.
Target Audience
Primary customers are new-home builders and developers who want to improve buyer satisfaction post-closing while reducing the operational burden on their warranty and support teams.
Features
- Digitized home repository providing buyers with comprehensive, property-specific information and guidance
- 24/7 multilingual support in over 80 languages for warranty questions and submissions
- Instant response system that resolves buyer inquiries in seconds, replacing multi-day email wait times
- Automation engine that reduces warranty department workload by over six hours per home built
- Scalable platform that transforms warranty service into a measurable competitive advantage for builders