Omaya Care
Omaya Care provides an automated postpartum follow-up service that calls mothers after hospital discharge, listens for concerns, and alerts clinical teams when attention is needed. The platform follows the WHO-recommended postnatal contact schedule and supports voice calls, WhatsApp, and SMS, with a hospital dashboard for triage and escalation.
- Healthcare Technology
- Digital Health
- Software Only
- Artificial Intelligence
Funding
Founders
Founder details are not available yet.
Product
Problem
After hospital discharge, new mothers often miss critical postnatal check-ins, and stretched midwife teams lack the capacity to follow up with every patient. Delayed detection of postpartum complications can lead to serious health outcomes and increased hospital readmissions.
Solution
Omaya Care provides an automated postpartum follow-up service that calls patients after discharge, listens for concerns, and alerts hospital care teams the moment something needs attention. The platform follows the World Health Organization's recommended postnatal contact schedule—within 24 hours of birth, on day 3, between days 7 and 14, and at six weeks—and lets mothers respond via voice call, WhatsApp, or SMS. Every call is triaged by urgency; critical cases escalate instantly to the on-call clinical team, while stable cases are documented and closed. Hospitals access a clinical dashboard that shows which mothers have been checked in on, which are flagged for follow-up, and a full audit trail of every post-discharge interaction.
Target Audience
Primary customers are hospitals and clinics in Ghana that deliver babies and need to provide postnatal follow-up without burdening midwife teams, as well as the mothers who receive the care service.
Features
- Automated, scheduled postnatal check-ins via voice call, WhatsApp, or SMS, aligned with WHO-recommended contact points
- Clinical triage system that flags responses crossing predefined thresholds and escalates through a hospital-defined chain (senior midwife, on-call midwife, head of nurses)
- Hospital portal dashboard with status overview, urgency flags, and full call summaries for audit and follow-up
- Multilingual support based on mother's preferred language, with ability to reschedule missed check-ins
- Content reviewed and approved by licensed midwives before use, with hospital ability to request changes
- 24/7 availability for mothers to reach out with concerns at any time
- Optional Aya Bundle subscription for mothers, offering an AI companion for maternal health answers, access to real experts, and a shop for mother and baby essentials