Olivio is a revenue optimization platform for boutique fitness and wellness businesses that integrates with existing tools like Glofox, Momence, WhatsApp, and Stripe.
Funding
Funding not disclosed
Founders
Product
Problem
Boutique gyms, Pilates studios, yoga and wellness centers often lose revenue through member churn, frozen contracts, unresolved complaints, and missed opportunities to convert leads or upsell existing members. These losses are hard to detect early because they are spread across multiple existing tools such as booking, payment, and messaging systems.
Solution
Olivio provides a revenue optimization platform that sits on top of a business’s current software stack (e.g., Glofox, Momence, WhatsApp, Stripe) and analyzes the data streams to identify revenue risks and opportunities. The system automatically triggers coordinated actions—such as targeted outreach to at‑risk members, freeze recovery messages, complaint resolution prompts, lead nurturing, referral requests, and upgrade offers—based on real‑time signals. Each action is attributed to actual revenue impact using conservative attribution rules that confirm results only after the next invoice or membership period. The platform presents a concise weekly dashboard that shows the net effect of defensive (revenue protection) and offensive (revenue generation) activities, allowing owners to approve, edit, or send communications directly from the interface. By leveraging large‑language‑model reasoning to rank and draft actions, Olivio turns raw data into measurable revenue outcomes without replacing existing tools.
Target Audience
Olivio is aimed at owners and managers of boutique fitness and wellness businesses—such as small gyms, Pilates studios, yoga studios, HYROX training centers, and recovery or wellness clinics—that rely on existing membership and booking platforms and seek to improve revenue retention and growth.
Features
- Integration layer that reads data from Glofox, Momence, WhatsApp, and Stripe without requiring system replacement
- Automated detection of churn risk, frozen contracts, and complaints with week‑level precision
- Coordinated outreach workflows for freeze recovery, lapsed member reactivation, and complaint resolution, each tied to revenue attribution windows
- Lead conversion engine that captures and nurtures Instagram DM and WhatsApp inquiries, converting day‑pass visitors into members
- Referral generation module that prompts happy members at optimal moments to refer friends
- Member upgrade nudges that propose premium plans based on usage patterns and timing
- Weekly single‑screen dashboard displaying health, retention, and capacity metrics with actionable receipts
- LLM‑driven reasoning (Gemini, Claude) that ranks signals, drafts messages, and executes actions with built‑in attribution tracking