Okendo

About Okendo

Provides a customer content marketing platform that integrates reviews, quizzes, referrals, loyalty programs, and surveys to help eCommerce brands build trust, increase conversions, and drive repeat purchases. By centralizing these tools, it enables businesses to leverage social proof, gather actionable customer insights, and scale word-of-mouth marketing, resulting in measurable revenue growth and improved customer lifetime value.

<problem> E-commerce brands often struggle to build trust and drive conversions due to the lack of social proof and direct customer engagement tools. Fragmented marketing efforts across multiple platforms make it difficult to gather actionable customer insights and scale word-of-mouth marketing effectively. This results in lower customer lifetime value and reduced revenue growth. </problem> <solution> Okendo provides a unified customer marketing platform that integrates reviews, quizzes, referrals, loyalty programs, and surveys, enabling e-commerce brands to build stronger, more profitable customer relationships. The platform centralizes these tools, allowing businesses to leverage social proof, gather actionable customer insights, and scale word-of-mouth marketing. By turning shoppers into brand advocates, Okendo helps businesses increase conversions, drive repeat purchases, and maximize customer lifetime value. The platform's connected suite of products is designed to cultivate advocacy and drive faster, more efficient growth for e-commerce brands. </solution> <features> - **Reviews:** Collect and showcase customer reviews, including photo and video reviews, to build trust and drive conversions. - **Quizzes:** Create interactive quizzes to match shoppers with the right products, increasing sales and customer satisfaction. - **Referrals:** Turn customers into brand advocates with a referral program that scales word-of-mouth marketing. - **Loyalty:** Implement points and rewards programs to drive repeat purchases and maximize customer lifetime value (CLTV). - **Surveys:** Gather actionable customer insights through surveys to improve customer experiences and personalize marketing efforts. - **Integrations:** Seamlessly integrate with other marketing tools like Google, Meta Pixel, Klaviyo, Attentive, and Gorgias to unify your tech stack and streamline workflows. - **Google Partnership:** Leverage the Google partnership to stand out in search results, boost rankings, and drive more qualified shoppers. - **Meta Pixel Integration:** Target the right people, manage campaigns, and sync reviews and UGC with Facebook and Instagram shops to increase sales. - **Bazaarvoice Integration:** Syndicate reviews to thousands of big-name retailers, extending your reach and driving more channel sales. - **Klaviyo Integration:** Enhance emails with social proof, build advanced flows, and deliver more personalized messaging. - **API Access:** Integrate with other systems and databases. </features> <target_audience> The primary target audience includes e-commerce brands, particularly those using Shopify, looking to enhance customer engagement, build trust, and drive revenue growth through social proof and customer marketing strategies. </target_audience> <revenue_model> Okendo offers tiered pricing plans, including Essential at $19 per month, Growth at $119 per month, Power at $299 per month, Advanced at $499 per month, and Enterprise with custom pricing, with increasing features and capabilities based on the plan. </revenue_model>

What does Okendo do?

Provides a customer content marketing platform that integrates reviews, quizzes, referrals, loyalty programs, and surveys to help eCommerce brands build trust, increase conversions, and drive repeat purchases. By centralizing these tools, it enables businesses to leverage social proof, gather actionable customer insights, and scale word-of-mouth marketing, resulting in measurable revenue growth and improved customer lifetime value.

Where is Okendo located?

Okendo is based in Sydney, Australia.

When was Okendo founded?

Okendo was founded in 2017.

How much funding has Okendo raised?

Okendo has raised 22600000.

Location
Sydney, Australia
Founded
2017
Funding
22600000
0

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Okendo

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Executive Summary

Provides a customer content marketing platform that integrates reviews, quizzes, referrals, loyalty programs, and surveys to help eCommerce brands build trust, increase conversions, and drive repeat purchases. By centralizing these tools, it enables businesses to leverage social proof, gather actionable customer insights, and scale word-of-mouth marketing, resulting in measurable revenue growth and improved customer lifetime value.

okendo.ioLinkedIn Profile
Founded 2017Sydney, Australia

Funding

$

Estimated Funding

$20M+

Team

No team information available.

Company Description

Problem

E-commerce brands often struggle to build trust and drive conversions due to the lack of social proof and direct customer engagement tools. Fragmented marketing efforts across multiple platforms make it difficult to gather actionable customer insights and scale word-of-mouth marketing effectively. This results in lower customer lifetime value and reduced revenue growth.

Solution

Okendo provides a unified customer marketing platform that integrates reviews, quizzes, referrals, loyalty programs, and surveys, enabling e-commerce brands to build stronger, more profitable customer relationships. The platform centralizes these tools, allowing businesses to leverage social proof, gather actionable customer insights, and scale word-of-mouth marketing. By turning shoppers into brand advocates, Okendo helps businesses increase conversions, drive repeat purchases, and maximize customer lifetime value. The platform's connected suite of products is designed to cultivate advocacy and drive faster, more efficient growth for e-commerce brands.

Features

Reviews: Collect and showcase customer reviews, including photo and video reviews, to build trust and drive conversions.

Quizzes: Create interactive quizzes to match shoppers with the right products, increasing sales and customer satisfaction.

Referrals: Turn customers into brand advocates with a referral program that scales word-of-mouth marketing.

Loyalty: Implement points and rewards programs to drive repeat purchases and maximize customer lifetime value (CLTV).

Surveys: Gather actionable customer insights through surveys to improve customer experiences and personalize marketing efforts.

Integrations: Seamlessly integrate with other marketing tools like Google, Meta Pixel, Klaviyo, Attentive, and Gorgias to unify your tech stack and streamline workflows.

Google Partnership: Leverage the Google partnership to stand out in search results, boost rankings, and drive more qualified shoppers.

Meta Pixel Integration: Target the right people, manage campaigns, and sync reviews and UGC with Facebook and Instagram shops to increase sales.

Bazaarvoice Integration: Syndicate reviews to thousands of big-name retailers, extending your reach and driving more channel sales.

Klaviyo Integration: Enhance emails with social proof, build advanced flows, and deliver more personalized messaging.

API Access: Integrate with other systems and databases.

Target Audience

The primary target audience includes e-commerce brands, particularly those using Shopify, looking to enhance customer engagement, build trust, and drive revenue growth through social proof and customer marketing strategies.

Revenue Model

Okendo offers tiered pricing plans, including Essential at $19 per month, Growth at $119 per month, Power at $299 per month, Advanced at $499 per month, and Enterprise with custom pricing, with increasing features and capabilities based on the plan.

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