OhMD provides a HIPAA-compliant patient engagement platform that enables two-way SMS texting and RCS chat through existing practice phone numbers. This technology reduces patient call volume by 50% and enhances communication efficiency, allowing healthcare providers to focus more on patient care.
Funding
$4.5M raised to dateRaised to date based on public sources. This may differ from the amount the company actually raised and is based only on what is publicly available on the internet.
FVFounders
Product
Problem
Healthcare practices face challenges in efficiently communicating with patients, leading to high call volumes, missed appointments, and delays in information exchange. Traditional communication methods often result in phone tag, voicemails, and reliance on outdated systems, hindering staff productivity and patient satisfaction.
Solution
OhMD provides a HIPAA-compliant patient engagement platform that enables two-way SMS texting and RCS chat using existing practice phone numbers. The platform reduces patient call volume by allowing practices to communicate appointment reminders, answer medical questions, enable patient intake and forms, and manage prescription refills via text. OhMD also offers features like call-to-text conversion, voicemail transcription, and live website chat to streamline communication workflows. By integrating with over 85 EHR solutions, OhMD facilitates seamless data exchange and improves overall practice efficiency.
Target Audience
The primary target audience includes healthcare practices of all sizes, including medical offices, dental clinics, and specialty practices, seeking to improve patient communication and streamline workflows.
Features
- Two-way SMS texting and RCS chat using existing practice phone numbers
- HIPAA-compliant messaging to ensure patient data security
- Call-to-text conversion to automatically convert incoming calls into text messages
- Voicemail transcription for quick review of patient messages
- Live website chat for instant communication with website visitors
- Automated appointment reminders to reduce no-shows
- Broadcast messaging to send personalized messages to groups of patients
- Electronic forms and surveys for efficient data collection
- Integration with over 85 EHR solutions for seamless data exchange
- Video visit capabilities for virtual consultations
- Reputation management tools to generate online reviews