Nuvia
Nuvia is a unified communications platform that combines AI agents and human teams across WhatsApp, email, LinkedIn, and phone calls to manage sales and support from first contact through ongoing relationships. Its Smart Funnel tracks each conversation with shared contact history, while built-in campaign tools and a public API enable automated outreach, real-time webhooks, and seamless integration with existing CRMs and AI models such as Claude, ChatGPT, and Gemini.
- AI Agents
- Sales Technology
- Artificial Intelligence
- Enterprise Software
- Marketing Technology
- Software Only
- Data & Analytics
Funding
Raised to date
$1.7MRaised to date based on public sources. This may differ from the amount the company actually raised and is based only on what is publicly available on the internet.
Founders
Product
Problem
Companies managing sales and customer support across multiple channels often struggle with fragmented conversations, disconnected tools, and inconsistent handoffs between AI systems and human agents. This leads to lost context, repetitive customer interactions, and inefficient workflows that slow down response times and reduce conversion rates.
Solution
Nuvia provides a unified communications platform that brings AI agents and human teams together in a single inbox across WhatsApp, email, LinkedIn, SMS, RCS, and voice calls. The platform's Smart Funnel uses AI agents that respond instantly, qualify leads, schedule meetings, and escalate to human team members when needed, with full conversation history and context preserved throughout. Campaign tools enable multi-channel outreach sequences that automatically stop when a contact responds, and the AI agent handles follow-ups, transcriptions, and CRM synchronization. A public API, MCP server, and webhooks allow deep integration with existing systems and AI models like Claude, ChatGPT, and Gemini.
Target Audience
Primary customers are sales, support, and customer success teams at B2B companies, particularly in energy, retail, fintech, and healthcare, that need to scale WhatsApp-based communication with AI assistance while maintaining human oversight.
Features
- Unified inbox with AI and human agents working on the same screen, with conversation ownership, queues, and full history
- Smart Funnel with AI agents that follow natural-language instructions per stage, qualify leads, and transfer to humans with context
- Multi-channel campaigns across WhatsApp, SMS, RCS, email, voice, and LinkedIn with CRM-triggered audiences and automatic stop-on-response
- AI-powered conversation summaries, sentiment analysis, lead scoring (BANT, GPCT, MEDDIC), and transcription of audio, photos, and documents
- Voice capabilities including AI outbound calls, call recording, and live human barge-in
- Public REST API, MCP server for AI assistant integration, and real-time webhooks for event-driven workflows
- Two-way CRM synchronization with HubSpot, RD Station, and Salesforce
- Agent Builder that converts playbooks from Claude, ChatGPT, Gemini, or Cursor into ready-to-simulate AI agents