Num Chat AI provides an AI salesperson for auto parts stores that operates directly within WhatsApp. The AI assistant interprets customer messages in text, audio, or photo form, identifies the correct part by cross-referencing vehicle specifications, and closes orders 24/7. It integrates with existing ERP systems to provide real-time pricing and stock availability, handling repetitive quotes so human sellers can focus on complex negotiations.
Funding
Funding not disclosed
Founders
Product
Problem
Auto parts stores lose sales because mechanics quote multiple suppliers simultaneously and buy from whoever responds first, making response speed critical for conversion. Slow or unavailable service outside business hours, reliance on a few knowledgeable salespeople whose expertise leaves with them, and technical errors causing costly returns all contribute to lost revenue and operational inefficiency.
Solution
Num Chat AI supplies an AI salesperson for auto parts stores that operates directly on WhatsApp, needing no new app for the customer. The AI understands casual mechanic slang, product nicknames, and informal references, and processes text, audio, or photos to identify the correct part. It cross-references vehicle brand, model, year, engine, and version, confirms the correct side, and checks real-time stock before returning an accurate quote with price and availability. The system integrates with the store's ERP via API, and hands off complex cases to human staff with full conversation context, ensuring the team focuses only where human intervention adds value.
Target Audience
Primary customers are auto parts retailers and distributors in Brazil who use WhatsApp for sales and need to improve response times and reduce technical errors in their quotation process.
Features
- Natural language understanding of mechanic jargon, product nicknames, and informal references in Portuguese, including text, audio, and photo inputs
- Automatic vehicle applicability check across brand, model, year, engine, and version, including confirmation of the correct side (left/right)
- Real-time stock and price lookup via API integration with ERP systems commonly used in the auto parts sector
- 24/7 automated service on WhatsApp that answers every customer instantly)Skipine; handover to human salespeople with complete conversation context for complex cases
- Consistent service quality and sales pitch across all interactions, retaining technical catalog knowledge within the company regardless of staff turnover