Novoflow provides an AI-powered receptionist that automates appointment scheduling and patient intake for medical clinics. The platform also manages cancellation waitlists through automated outbound calls, maximizing provider utilization and reducing lost revenue.
Funding
$500K raised to dateRaised to date based on public sources. This may differ from the amount the company actually raised and is based only on what is publicly available on the internet.
Founders
Product
Problem
Medical clinics often struggle with administrative burdens related to appointment scheduling and patient intake, leading to provider underutilization and lost revenue. Managing cancellation waitlists manually is inefficient, resulting in empty appointment slots and missed opportunities to serve patients.
Solution
Novoflow offers an AI-powered receptionist designed to automate key administrative workflows for medical practices. The platform handles appointment scheduling and patient intake over the phone, ensuring a streamlined process for new and existing patients. It also manages outbound calls to fill cancellations from waitlists, directly addressing the issue of empty appointment slots. By providing 24/7 availability and supporting over 14 languages, Novoflow enhances patient access and operational efficiency. This AI solution aims to reduce no-shows, maximize provider utilization, and recover revenue that would otherwise be lost due to scheduling inefficiencies.
Target Audience
Novoflow targets medical clinics and healthcare providers seeking to automate administrative tasks, improve patient flow, and optimize resource utilization.
Features
- AI-driven appointment scheduling and patient intake via phone
- Automated outbound calling system for cancellation waitlist management
- 24/7 operational availability
- Support for 14+ languages with potential for expansion
- HIPAA-compliant platform for secure patient data handling
- Automated patient follow-ups via text and email to reduce no-shows
- Customizable workflows to address specific clinic bottlenecks