Novaworks provides an AI‑native human capital management platform built on ServiceNow that unifies people, software agents, and HR workflows into a single intelligent layer.
Funding
Funding not disclosed
Founders
Product
Problem
Enterprises often rely on a patchwork of HR applications, manual processes, and siloed data, leading to slow onboarding, compliance errors, and HR teams spending excessive time on administrative tasks instead of strategic work.
Solution
Novaworks delivers an AI-native human capital management platform built on ServiceNow that unifies people, agents, and workflows into a single intelligent layer. The platform automatically generates and executes HR process recommendations, reducing manual effort and accelerating time-to-value. AI-driven actions are transparent and governed with human‑in‑the‑loop controls, ensuring compliance and auditability. A mobile‑first, self‑service interface lets employees and managers initiate requests directly, while the underlying ServiceNow foundation provides enterprise‑grade security and scalability. By orchestrating existing HR systems rather than replacing them, Novaworks enables HR leaders to focus on strategic initiatives.
Target Audience
Primary customers are large enterprises with complex HR operations seeking to streamline workforce management and reduce administrative overhead, particularly HR leaders and IT teams responsible for HR system integration.
Features
- Unified AI layer that connects to existing HR tools on ServiceNow, eliminating the need for multiple disconnected applications
- Automated recommendation and execution of HR tasks such as onboarding, role changes, and compliance checks
- Human‑in‑the‑loop governance for all AI actions, providing transparency and audit trails
- Mobile‑first self‑service portal for employees and managers to initiate and track HR requests
- Scalable architecture built on ServiceNow’s trusted platform, meeting enterprise security and compliance standards
- Agentic workflow engine that orchestrates people, processes, and software agents across the HR stack