Noéda provides AI‑driven conversational agents that automate patient intake, appointment scheduling, and data preparation for healthcare providers. The chat‑based system captures visit reasons, gathers anamnesis, and books appointments in multiple languages, then structures and routes the information to existing practice workflows while keeping every step visible and compliant with Swiss GDPR/DSG regulations.
Funding
Funding not disclosed
Founders
Product
Problem
Healthcare providers spend a large portion of staff time on repetitive administrative tasks such as patient intake, appointment scheduling, and data entry, which reduces capacity for clinical care and creates bottlenecks in patient flow.
Solution
Noéda offers AI‑driven conversational agents that automate structured healthcare workflows. Patients start a natural‑language chat that captures the reason for visit, gathers anamnesis, and presents available appointment slots, allowing self‑service booking without phone calls. The collected information is formatted according to the practice’s existing rules and transferred directly into the provider’s systems, keeping every step visible and reviewable. Multilingual support and 24/7 availability let patients interact in their native language at any time, while Swiss‑hosted processing ensures GDPR and DSGVO compliance. The solution is designed for rapid deployment with minimal configuration, adapting to the practice’s current processes rather than requiring a complete workflow redesign.
Target Audience
Primary customers are outpatient clinics, medical practices, and hospital outpatient departments that need to streamline patient intake, scheduling, and data preparation while maintaining compliance and control over their workflows.
Features
- Conversational intake chat that guides patients through reason‑for‑visit questioning in a natural, form‑free dialogue
- Real‑time appointment booking with live display of open slots and automatic confirmation
- Automatic structuring and routing of collected data to the practice’s existing electronic health record or workflow system
- Multilingual interaction (English, German, French, Spanish, etc.) to serve diverse patient populations
- Swiss‑based hosting and storage to meet GDPR and Swiss data‑protection regulations
- 24/7 availability, including evenings and holidays, reducing front‑desk workload
- Configurable workflow logic that mirrors the practice’s current processes and can be adjusted without code changes