Enterprises and developers struggle to move conversational AI prototypes into reliable, production‑grade applications because existing tools focus on simple chat interfaces, lack multi‑channel orchestration, and provide limited control over model behavior, testing, and deployment.

NLX offers a no‑code/low‑code platform that lets teams design, test, and deploy conversational AI experiences across voice, phone, chat, and messaging channels from a single source. Users build flows with a visual Canvas, embed generative language models at precise steps, and connect to any backend system via 100+ pre‑built integrations or custom SDKs. The platform provides automated testing, versioning, zero‑downtime releases, and forensic traceability to ensure AI behavior remains accurate and auditable. Built‑in Voice+ synchronizes spoken interactions with digital UI actions, enabling seamless multimodal experiences. By abstracting LLM providers and supporting bring‑your‑own keys, NLX lets organizations switch models instantly while maintaining governed workflows.

Visual Canvas flow builder with strict logic gates and support for Generative Journey® and Scoped RAG at designated steps

Voice+™ technology that synchronizes voice calls with digital channels for real‑time multimodal interactions

Universal connectivity with 100+ pre‑built integrations and open SDKs (Platform SDK, Touchpoint SDK) for custom app embedding

Automated testing suite, simulation, and adversarial testing to validate intent routing and prevent regressions

Immutable versioning, zero‑downtime deployments, and one‑click rollbacks for production‑grade release management

Granular forensics and execution logs that trace model decisions, hallucinations, and workflow outcomes

Multi‑language support (65+ languages) and instant LLM provider switching without code changes

Primary customers are product and engineering teams at enterprises, contact centers, and SaaS providers that need scalable, reliable conversational AI across voice, phone, and digital channels.

NLX uses a freemium model with a free sandbox credit and a pay‑as‑you‑grow plan charging $0.20 per conversation; enterprise customers obtain custom pricing and additional features through negotiated contracts.