Niibu is a global wellness marketplace platform that lets clients instantly book verified beauty, wellness, fitness, and medical professionals for at-home or in-studio appointments. The platform offers features like AI-powered professional matching, a product marketplace with Safety Graph verification, and membership options that unlock priority booking and other benefits for recurring users.
Funding
Funding not disclosed
Founders
Product
Problem
Clients seeking beauty, wellness, fitness, and medical services often struggle to find verified professionals they can trust, particularly when they want services delivered at home. At the same time, independent professionals and clinics lack efficient tools for demand forecasting, client matching, and managing bookings, resulting in empty schedules and missed revenue opportunities.
Solution
Niibu operates a global wellness marketplace connecting clients with verified professionals for instant booking at home or in-studio. The platform covers a wide range of services, from beauty and hair to medical aesthetics and health medicine, and uses AI-powered matching to connect clients with the right providers. Professionals can join the platform to earn on demand or through subscriptions, keeping up to 90% of every booking. Niibu also extends beyond booking with features like an AI-powered compatibility matching service called Spark, a product marketplace with Safety Graph verified items, and a Discover feature for planning trips and group experiences.
Target Audience
Primary customers are individual clients seeking vetted beauty, wellness, fitness, and medical professionals, as well as the professionals, clinics, salons, drivers, restaurants, and venues that offer services through the platform.
Features
- Instant booking platform for beauty, wellness, fitness, medical, and lifestyle services, both at home and in-clinic
- AI-powered client-professional matching and smart demand forecasting for salons and clinics
- Marketplace with Safety Graph verified products and transparent pricing
- Spark feature offering AI-powered compatibility matching through shared experiences
- Health tracking tools that sync wearables and provide personalized wellness insights
- Exchange feature allowing clients to resell booked appointments if plans change
- Membership options that unlock priority booking and additional benefits
- 24/7 customer service, hygiene and safety standards, insurance coverage, and satisfaction guarantee for all bookings