Next Matter
About Next Matter
The startup offers a business process automation platform that digitizes operational workflows, providing detailed work instructions and defining roles for team members. This solution reduces the time operations teams spend on administrative tasks, eliminating reliance on spreadsheets and chat tools.
<problem> Many service teams rely on manual processes, spreadsheets, and disparate communication tools, leading to inefficiencies, errors, and lack of visibility in complex operational workflows. This makes it difficult to maintain service standards, meet compliance requirements, and deliver satisfying customer experiences consistently. </problem> <solution> Next Matter provides an enterprise-grade workflow automation and orchestration platform designed for service teams operating in high-stakes environments. The platform enables businesses to digitize and automate complex service operations, ensuring reliability and consistency across all processes. By offering a flexible workflow platform, Next Matter allows teams to connect various systems, integrate data, and automate tasks, eliminating the need for manual coordination and reducing the risk of human error. The platform's capabilities include a visual builder, no-code integrations, conditional logic, and real-time tracking, empowering teams to design, run, and optimize workflows tailored to their specific needs. </solution> <features> - Visual workflow builder with drag-and-drop interface for designing custom workflows without coding - No-code integrations to connect with existing systems, such as CRMs, databases, and communication tools - Conditional logic and branching to handle complex scenarios and unique business requirements - Real-time tracking and reporting to monitor progress, deadlines, and SLAs - Manager dashboard for overseeing service operations and identifying potential escalations - Team and guest apps for simplifying collaboration across multiple teams and external users - Public forms and portals for engaging external users and collecting data - AI-powered tools for automating tasks and improving workflow efficiency - Audit logging and version control for compliance and traceability - Customizable deployment options, including cloud (AWS, Azure, Google) and white-label workspaces </features> <target_audience> Next Matter targets enterprise service teams in industries such as financial services, real estate, insurance, retail, and delivery services, as well as venture capital and private equity firms seeking to automate and streamline complex operational workflows. </target_audience> <revenue_model> Next Matter uses a tiered subscription-based pricing model, with platform fees starting at $625 per month plus per-user fees, scaling up to custom enterprise contracts with tailored pricing based on workflow volume and specific feature requirements. </revenue_model>
What does Next Matter do?
The startup offers a business process automation platform that digitizes operational workflows, providing detailed work instructions and defining roles for team members. This solution reduces the time operations teams spend on administrative tasks, eliminating reliance on spreadsheets and chat tools.
Where is Next Matter located?
Next Matter is based in Berlin, Germany.
When was Next Matter founded?
Next Matter was founded in 2018.
How much funding has Next Matter raised?
Next Matter has raised 20320000.
- Location
- Berlin, Germany
- Founded
- 2018
- Funding
- 20320000
- Employees
- 40 employees
- Major Investors
- OMERS Ventures