NewStore offers a unified commerce platform that integrates mobile point of sale, order management, and clienteling tools to enhance retail operations across digital and physical channels. This solution addresses the challenge of fragmented customer experiences by enabling brands to deliver seamless shopping interactions and improve sales performance.
Funding
$45M raised to dateRaised to date based on public sources. This may differ from the amount the company actually raised and is based only on what is publicly available on the internet.
Founders
Product
Problem
Many retail brands struggle with fragmented customer experiences due to siloed systems across digital and physical channels. This leads to inefficiencies in operations, inconsistent brand interactions, and lost sales opportunities. Managing inventory, orders, and customer data across multiple platforms creates complexity and hinders the ability to deliver seamless omnichannel experiences.
Solution
NewStore offers a unified commerce platform that integrates mobile point of sale (POS), order management, inventory management, clienteling, and native consumer shopping apps. The platform enables retailers to deliver consistent and personalized shopping experiences across all touchpoints, including in-store, online, and mobile. By consolidating these functions into a single platform with an API-first architecture, NewStore eliminates data silos, streamlines operations, and empowers associates to provide exceptional customer service. The platform's real-time inventory visibility and intelligent order routing capabilities enable flexible fulfillment options such as buy online pickup in-store (BOPIS) and ship-from-store, optimizing inventory utilization and reducing shipping costs.
Target Audience
NewStore primarily targets global retail brands in apparel, footwear, accessories, and other sectors seeking to unify their commerce operations and deliver modern, mobile-first shopping experiences.
Features
- Mobile POS: Enables associates to assist customers anywhere in the store using iPhones, providing a seamless checkout experience.
- Omnichannel Order Management: Connects inventory, customer, and order information on a unified platform, facilitating flexible fulfillment options.
- Inventory Management: Provides real-time visibility into inventory across all channels, optimizing stock levels and reducing markdowns.
- Clienteling: Equips associates with tools to build relationships with customers, personalize interactions, and drive sales.
- Native Consumer Shopping Apps: Offers branded shopping apps that provide customers with a direct channel to interact with the brand.
- API-First Architecture: Enables seamless integration with existing systems and allows developers to create innovative retail experiences.
- Store Fulfillment: Turns retail stores into distribution centers for online purchases, enabling faster and more cost-effective delivery.
- Endless Aisle: Allows associates to access and sell inventory across all locations, ensuring customers can find what they need.