NewgenONE is an AI‑first low‑code platform that unifies process automation, content services, and omnichannel customer engagement for large enterprises. It provides visual application design, built‑in RPA, dynamic case management, and pre‑configured connectors to systems like SAP and Salesforce, enabling rapid, governed development and integration across legacy and SaaS environments.
Funding
$8.4M raised to dateRaised to date based on public sources. This may differ from the amount the company actually raised and is based only on what is publicly available on the internet.
MEFounders
Product
Problem
Enterprises often face siloed legacy systems, manual workflows, and fragmented content management that slow digital transformation and increase operational costs. Coordinating front‑office, middle‑office, and back‑office processes across multiple channels requires extensive custom development and integration effort. These challenges limit the ability to deliver consistent, timely customer experiences at scale.
Solution
NewgenONE is an AI‑first low‑code platform that consolidates process automation, content services, and omnichannel customer engagement into a single, extensible environment. The platform leverages generative and agentic AI to accelerate application design, automate decision logic, and enrich content without writing extensive code. Built‑in robotic process automation (RPA), dynamic case management, and business rules engines enable end‑to‑end workflow orchestration across legacy and SaaS systems. A visual Application Studio, data model designer, and low‑code DevOps pipeline let citizen developers and IT teams collaborate on rapid delivery while maintaining governance. Integrated AI services such as Content Decision Intelligence and Conversion Intelligence provide real‑time analytics and personalization for customer interactions. Secure APIs and pre‑configured connectors to ERP, CRM, and industry‑specific systems (e.g., SAP, Salesforce, Guidewire) ensure seamless data flow and compliance. All components are hosted on a cloud‑native architecture with built‑in monitoring, versioning, and role‑based access controls.
Target Audience
The platform targets large enterprises in financial services, insurance, government, healthcare, and utilities that need to modernize legacy processes, unify content management, and deliver personalized digital experiences at scale.
Features
- AI‑driven low‑code Application Studio with drag‑and‑drop UI designer and data model builder
- Agentic AI workspaces that generate process logic, content recommendations, and UI components on demand
- Integrated RPA, dynamic case management, and BPM engine for end‑to‑end workflow automation
- Content Services Suite offering intelligent extraction, classification, enterprise search, and secure messaging
- Omnichannel Customer Engagement layer with communication designer, template generation, and digital/social sensing
- Pre‑built integration ecosystem with connectors for SAP, Salesforce, Guidewire, Microsoft 365, and major banking/insurance platforms
- Cloud‑native deployment with automated monitoring, analytics dashboards, and AI‑powered process insights
- Governance framework including AI model audit trails, role‑based access, and compliance‑ready data handling