Modern retailers struggle to provide a consistent customer experience across all channels due to disparate systems and data silos. Integrating legacy systems to achieve a unified view of the customer journey is complex and costly, hindering innovation and adaptability.

New Black offers a Unified Commerce Platform, called EVA, designed to help brands and retailers adapt to change by unifying all sales channels. The platform integrates mobile point of sale (POS) and order management systems to connect online and offline operations. By providing a single view of customer, stock, and transactional data, EVA enables consistent service across all touchpoints. The platform is built to adopt new back-end applications, front-end frameworks, and innovative solutions, allowing retailers to innovate without being held back by legacy systems.

Unified Commerce Platform (EVA) designed for omnichannel retail

Mobile POS and Order Management System

Real-time data synchronization across all channels

Technology-agnostic architecture for easy integration of new solutions

Cloud-based platform for scalability and security

Support for various order scenarios

Integration with payment platforms like Adyen

Compliance with localized fiscal and legal regulations

The primary target audience includes global operation brands and retailers looking to unify their commerce operations and deliver a consistent customer experience across all channels.