Multiple research papers & patents in AI. Apple WWDC '19, Facebook F8'18 Scholarship & O'Shaughnessy Ventures Grant winner.
Neto
Neto provides a platform that uses collective intelligence to automate and optimize customer interactions across all touchpoints. This allows businesses to deliver consistent and predictable customer experiences at scale.
- Artificial Intelligence
- Enterprise Software
- Software Only
Updated 6 months ago
Funding
Raised to date
$1MRaised to date based on public sources. This may differ from the amount the company actually raised and is based only on what is publicly available on the internet.
Funding rounds are not available yet.
Founders
Product
Problem
Many businesses struggle to efficiently manage and optimize customer interactions across various communication channels, leading to inconsistent customer experiences and missed opportunities for engagement. Existing solutions often require significant manual effort and lack the ability to proactively address customer needs.
Solution
Neto offers an AI-powered engagement platform that automates and optimizes customer interactions across multiple touchpoints, ensuring consistent and personalized experiences at scale. The platform leverages collective intelligence and layered Large Language Models (LLMs) to enable virtual agents that proactively engage prospects, revive aged leads, qualify interested prospects, and convert web traffic. Neto's AI agents, including the default multi-purpose agent "Ani," can seamlessly switch between text and phone conversations, providing a natural and organic experience for customers. The platform integrates with existing ERP, CRM, website, calendar, social media, and trouble ticketing systems to leverage customer data and improve bottom-line results.
Target Audience
Neto primarily targets businesses looking to improve customer engagement, increase efficiency, and scale their outreach efforts across various industries, including solar, roofing, insurance, coaching, and addiction services.
Features
- AI-powered virtual agents that automate customer engagement across multiple channels
- Integration with ERP, CRM, website, calendar, social media, and trouble ticketing systems
- Proactive engagement capabilities for lead generation, qualification, and conversion
- Intent-based AI built on layered LLMs for natural and context-aware conversations
- Seamless transition between text and phone conversations
- Real-time data synchronization between Neto and integrated platforms
- Customizable virtual agent training and programming
- Support for 250+ integrations via Zapier