NetLock RMM is an open‑source, self‑hosted remote monitoring and management platform that gives organizations full ownership of endpoint data and compliance with regulations such as GDPR and NIS‑2. It provides cross‑platform agents, encrypted remote screen control, shell access, file browsing, and a multi‑tenant architecture with granular RBAC, automation, and integration hooks for SSO and APIs.
Funding
Funding not disclosed
Founders
Product
Problem
Many remote monitoring and management (RMM) platforms are delivered as proprietary SaaS services that embed telemetry, enforce vendor lock‑in, and prevent organizations from retaining full control over endpoint data. This creates compliance risks for regulated sectors and limits the ability of IT teams to enforce digital sovereignty.
Solution
NetLock RMM offers an open‑source, self‑hostable RMM stack that can also be run on a European‑hosted cloud, giving organizations complete ownership of monitoring data. The platform implements zero‑tracking policies, collecting only device counts for billing, and all communications are secured with end‑to‑end encryption. Multi‑tenant architecture with granular role‑based access control isolates customers and supports strict compliance regimes such as GDPR and NIS‑2. Remote screen control, shell access, and file browsing work across Windows, Linux, and macOS agents, enabling attended and unattended sessions without exposing credentials. Built‑in automation, sensor‑driven alerts, and a flexible job scheduler reduce manual overhead and allow proactive issue resolution. Integration points for SSO, two‑factor authentication, and API access let enterprises embed NetLock RMM into existing identity and ticketing workflows while preserving a consistent security posture.
Target Audience
Primary customers are managed service providers, internal IT departments, and enterprise security teams that require a sovereign, extensible RMM solution for multi‑site environments and regulated industries.
Features
- Multi‑tenant framework with fine‑grained RBAC and isolated tenant data stores for compliance isolation
- Attended and unattended remote screen control via encrypted tunnels, supporting RDP, VNC, and custom protocols
- Cross‑platform agents (Windows 7‑11, Server 2012‑2025, Ubuntu, Debian, RHEL, CentOS, Fedora, Proxmox, macOS Ventura‑Sequoia) delivering real‑time telemetry
- Remote shell execution with PowerShell, Bash, and Zsh support, plus a community script repository for rapid deployment
- Secure file browser for bidirectional file transfer and centralized storage access through the web console
- Relay server architecture providing end‑to‑end encrypted tunnels for accessing services (SSH, MySQL, VNC, etc.) without exposing internal networks
- Advanced sensors that monitor system health, trigger auto‑remediation scripts, and generate actionable alerts
- Flexible job scheduler and automation engine with recurring tasks, conditional triggers, and webhook integrations
- Enterprise‑grade authentication via SSO (SAML/OIDC) and optional two‑factor methods
- Whitelabeling capabilities for custom branding of UI elements, support chat, and remote control prompts