Neon is a customer experience platform that integrates digital signage, overhead music, and guest Wi-Fi management into a single dashboard, allowing businesses to customize and control their in-store environment remotely. This solution enhances customer engagement and operational efficiency by providing real-time content updates and seamless integration with existing systems, addressing the need for cohesive and dynamic customer experiences.
Funding
$200K raised to dateRaised to date based on public sources. This may differ from the amount the company actually raised and is based only on what is publicly available on the internet.
+2Founders
Product
Problem
Many businesses struggle to create engaging in-store experiences due to fragmented systems for digital signage, overhead music, and guest Wi-Fi. Managing these elements separately leads to operational inefficiencies and inconsistent brand messaging.
Solution
Neon provides a unified platform that integrates digital signage, overhead music, and guest Wi-Fi management, enabling businesses to centrally control and customize their in-store environment. The platform allows for real-time content updates, custom-curated music playlists, and branded guest Wi-Fi experiences. By consolidating these functions into a single dashboard, Neon streamlines operations, enhances customer engagement, and ensures consistent brand messaging across all touchpoints. The system offers plug-and-play media devices, cloud-based management, and integrations with existing POS and CRM systems.
Target Audience
Neon targets businesses in various sectors, including restaurants, healthcare facilities, attractions, athletic venues, automotive shops, convenience stores, and grocery stores, seeking to enhance customer experiences and streamline operations.
Features
- Centralized dashboard for managing digital signage, overhead music, and guest Wi-Fi
- Real-time content updates and scheduling across multiple locations
- Customizable music playlists to match brand identity and create ambiance
- Branded guest Wi-Fi with options for data capture and marketing
- Plug-and-play media devices for easy setup and installation
- Integration with POS systems for automated pricing and menu updates
- Cloud-based management accessible from any device
- Customizable user roles and permissions for team access control
- 24/7 support via phone, text, and email
- Offline mode to ensure content displays even during internet outages
- Three-tier network security to protect data