Nelly provides AI‑driven automation for medical practices, covering the entire patient journey from digital check‑in and documentation to billing, payments, and factoring. By integrating with existing practice management systems, it reduces paperwork, cuts costs by up to 80%, and speeds up cash flow, delivering up to ten minutes of time saved per patient while enabling online payments via card, Apple Pay, or Google Pay.
Funding
$51.5M raised to dateRaised to date based on public sources. This may differ from the amount the company actually raised and is based only on what is publicly available on the internet.
4OFounders
Product
Problem
Medical and dental practices spend significant time and resources on manual patient intake, documentation, billing, and payment processing, leading to administrative bottlenecks, paper waste, and delayed cash flow.
Solution
Nelly offers an AI‑driven platform that automates the entire patient journey, from digital check‑in and voice‑based real‑time documentation to billing, online payments, and factoring. The system integrates with any existing practice‑management software via secure connectors, automatically transferring data entered on patients' smartphones or web browsers into the practice’s records. Built‑in digital signing, automated reminder workflows, and multi‑channel delivery (SMS, WhatsApp, email) streamline document handling. Integrated payment links and card‑terminal support enable instant settlement, while AI‑enhanced documentation reduces typing effort. The platform also automates patient‑review requests to boost online reputation. All data are encrypted at rest (AES‑256) and in transit (TLS) and hosted in GDPR‑compliant German AWS data centers.
Target Audience
Primary customers are medical and dental practices of all sizes that use practice‑management software and seek to reduce administrative workload, accelerate revenue collection, and improve patient experience.
Features
- Web‑based digital patient intake usable on smartphones, tablets or PCs, with automatic sync to the practice’s management system
- Real‑time voice documentation powered by AI, converting spoken notes into structured treatment records
- Secure digital signing and automated distribution of consent forms, invoices, and other documents via SMS, WhatsApp or email
- Integrated online payment processing (EC, credit card, Apple Pay/Google Pay) and optional on‑site card terminals with automatic invoice reconciliation
- Factoring service that consolidates payments and provides immediate cash flow to the practice
- Automated patient‑review solicitation and routing to Google and other rating platforms
- Seamless PVS connector compatible with any practice‑management software, requiring no additional hardware
- Enterprise‑grade security: AES‑256 encryption at rest, TLS in transit, multi‑factor authentication, role‑based access, and German‑hosted GDPR‑compliant infrastructure