Needl
About Needl
Needl is a cross-platform application that utilizes advanced search algorithms to enable users to efficiently search across local filesystems and various accounts. This technology addresses the challenge of information retrieval by streamlining access to files and data, enhancing productivity for users managing multiple data sources.
```xml <problem> Emergency Communication Centers (ECCs) are burdened with a high volume of non-emergency calls, diverting resources and attention from critical 911 incidents. This influx of non-urgent requests contributes to dispatcher burnout, high turnover rates, and staffing shortages within the public safety sector. </problem> <solution> Needl, operating under the product name Aurelian, provides a Voice AI solution designed to automate the handling of non-emergency calls for ECCs. The AI triages emergencies, collects incident-specific information to create calls for service, and routes callers to the appropriate department, while also providing relevant online resources via text. By automating these routine tasks, Needl enables dispatchers to focus on true emergencies, reducing workload and improving overall efficiency. The system offers multilingual support and geovalidation to ensure accurate location mapping and flagging of areas of concern. </solution> <features> - Conversational AI for real-time call routing, triage, and information collection. - Multilingual support, including Spanish and French. - Call monitoring with transcripts and summaries. - Customizable AI to meet specific agency needs. - Open API for integration with existing CAD or CHE systems. - Fully managed service for route creation and management. - Geovalidation to ensure accurate location mapping. </features> <target_audience> The primary target audience includes Emergency Communication Centers (ECCs) and Public Safety Answering Points (PSAPs) seeking to automate non-emergency call handling and improve dispatcher efficiency. </target_audience> ```
What does Needl do?
Needl is a cross-platform application that utilizes advanced search algorithms to enable users to efficiently search across local filesystems and various accounts. This technology addresses the challenge of information retrieval by streamlining access to files and data, enhancing productivity for users managing multiple data sources.
Where is Needl located?
Needl is based in Seattle, United States.
When was Needl founded?
Needl was founded in 2022.
How much funding has Needl raised?
Needl has raised 2500000.
Who founded Needl?
Needl was founded by Max Keenan and James Liu.
- Max Keenan - Founder/CEO
- James Liu - Founder
- Location
- Seattle, United States
- Founded
- 2022
- Funding
- 2500000
- Employees
- 5 employees
- Major Investors
- Y Combinator, Liquid 2 Ventures, FUSE, Palm Drive Capital, Collin Wallace