Provides personalized navigation services to connect individuals and their families affected by substance use disorders with evidence-based treatment options covered by their insurance. Utilizes trained Care Specialists to assess needs, reduce out-of-pocket costs, and schedule same- or next-day evaluations, streamlining access to appropriate, affordable care.
Funding
$6.4M raised to dateRaised to date based on public sources. This may differ from the amount the company actually raised and is based only on what is publicly available on the internet.
Founders
Product
Problem
Individuals and families often struggle to navigate the complex landscape of substance use disorder and autism spectrum disorder treatment options. Identifying appropriate, evidence-based care that is also covered by insurance can be confusing and time-consuming. This often leads to delays in accessing necessary services and increased out-of-pocket expenses.
Solution
Navigator provides a tech-enabled care navigation platform that connects individuals and families affected by substance use disorders (SUD) and autism spectrum disorder (ASD) with evidence-based, in-network treatment options. Trained Care Specialists assess individual needs and preferences to guide users through available programs, providers, and resources. The platform streamlines the process of finding and scheduling evaluations, reducing wait times and ensuring access to timely care. Navigator's services are designed to reduce out-of-pocket costs by prioritizing in-network providers and maximizing insurance benefits. By offering 24/7 clinical guidance and personalized follow-up, Navigator supports families throughout the entire care journey, improving outcomes and promoting long-term well-being.
Target Audience
Navigator's primary customers are health plans, employers, and consultants seeking to enhance access to and engagement in evidence-based treatment for their members and employees affected by SUD and ASD.
Features
- Personalized care navigation for substance use disorder (SUD) and autism spectrum disorder (ASD)
- 24/7/365 access to licensed clinicians for guidance and support
- Streamlined appointment scheduling with in-network providers
- Comprehensive assessment of individual needs and preferences
- Identification of evidence-based treatment options
- Coordination of care and ongoing follow-up to ensure treatment adherence
- Predictive pharmacy analytics to identify and reduce high-risk prescribing of controlled substances