Navifra offers a web‑based platform that centralizes customer inquiry collection and provides basic usage analytics. Businesses can embed a secure contact form to capture name, email, phone and company details, automatically notify submitters, and access access‑log and cookie‑based reports on visit frequency, all with role‑based controls and regular security audits to ensure data protection.
Funding
$4.1M raised to dateRaised to date based on public sources. This may differ from the amount the company actually raised and is based only on what is publicly available on the internet.
Founders
Product
Problem
Many businesses lack an efficient way to collect, manage, and respond to customer inquiries while also gaining insight into how users interact with their online services. This often leads to delayed responses, missed opportunities, and limited visibility into usage patterns.
Solution
Navifra provides a web‑based platform that centralizes inquiry handling and delivers basic usage analytics. Visitors submit contact information through a form, which Navifra stores securely and makes available to the business for timely follow‑up. The system records access logs and cookie data to generate statistics on visit frequency and interaction trends. All data are processed in compliance with applicable privacy regulations, and the platform offers tools for notifying users of inquiry outcomes. By integrating these capabilities, Navifra helps organizations improve response times and understand user behavior without requiring custom development.
Target Audience
Navifra is aimed at small to medium‑sized enterprises and service providers that need a ready‑made solution for managing customer inquiries and obtaining basic web‑traffic analytics.
Features
- Secure collection of name, email, phone, and company details via web forms
- Automated notification of inquiry receipt and result to the submitter
- Logging of access events and cookie data to produce usage frequency reports
- Role‑based access controls and quarterly internal audits to ensure data protection
- Technical safeguards including intrusion‑prevention systems, encrypted storage, and controlled physical access to servers
- Simple integration through embeddable widgets that can be placed on any website