Nava Insights is an AI-powered qualitative research platform that conducts thousands of real customer interviews through natural voice conversations. The platform automates the entire research workflow—from study design and participant recruitment to analysis and insight synthesis—delivering actionable findings in under 48 hours. It supports 20+ languages and provides access to 300M+ panelists across 150+ countries.
Funding
Funding not disclosed
Founders
Product
Problem
Traditional qualitative research requires agencies, weeks of recruiting and scheduling, and manual analysis, making it slow, expensive, and inaccessible for many teams. This delays critical customer and employee insights, forcing decisions to be made without direct human input or forcing organizations to rely on quantitative metrics that miss emotional context and the "why" behind behavior.
Solution
Nava Insights provides an AI-driven platform that automates the entire qualitative research process, from study design to actionable insights. Users describe what they want to learn, and the platform's AI designs the study, constructs questions, and builds follow-ups using rigorous research frameworks. The platform recruits participants via shareable links or a global panel of 300M+ people, then conducts fully automated voice interviews in 20+ languages with smart follow-ups. NavaGPT synthesizes findings into structured insights, behavioral archetypes, and cross-study patterns, with every insight traceable back to the exact moment a participant said it. The platform integrates with existing tools, enabling research to be triggered by real business signals rather than scheduled quarterly cycles.
Target Audience
Primary customers are research teams, product and innovation teams, brand and marketing professionals, HR and people teams, and customer success organizations across industries including technology, healthcare, financial services, retail, and media & entertainment.
Features
- AI-moderated voice interviews that feel human, supporting 20+ languages with smart follow-up questions
- Automated study design using rigorous research frameworks, from objective clarification to question construction
- Access to 300M+ panelists across 150+ countries, or the ability to recruit via shareable links
- NavaGPT synthesis engine that structures findings, identifies behavioral archetypes, and surfaces cross-study patterns and conflicts
- Full traceability of insights to the exact moment a participant said something, with listen-in capabilities
- Workspaces for managing multiple projects and identifying cross-study patterns
- Enterprise-grade integrations enabling research triggered by real business signals