Narrative Frame builds custom CRM systems that centralize DMs, email, chat, and form inquiries into a single AI‑powered platform, automatically turning conversations into structured lead profiles and follow‑up workflows. By integrating automation and revenue‑focused analytics, the solution helps modern brands capture missed leads, keep prospects warm, and increase sales without manual tracking. The service includes a tailored setup and ongoing strategy support to boost conversion rates.
Funding
Funding not disclosed
Founders
Product
Problem
Brands receive inquiries through multiple channels such as direct messages, email, chat, and web forms, but without a unified system these conversations are often scattered, overlooked, or not followed up, leading to missed sales opportunities.
Solution
Narrative Frame delivers a custom-built CRM platform that aggregates all inbound communications into a single interface. The system uses AI to parse messages, generate structured lead profiles, and trigger automated nurturing workflows tailored to each brand’s processes. By centralizing data and automating follow‑ups, the platform ensures every inquiry is captured, prioritized, and moved through a sales pipeline without manual tracking. The solution includes a bespoke help‑desk setup that aligns with the brand’s existing services and internal workflows, turning otherwise lost leads into measurable revenue.
Target Audience
Primary customers are e‑commerce brands, service providers, and digital marketers who manage high volumes of inbound inquiries across multiple messaging channels and need an integrated solution to capture and convert leads.
Features
- AI‑driven ingestion of DMs, emails, chat logs, and form submissions into unified lead records
- Automatic creation of detailed lead profiles with extracted contact information and intent signals
- Configurable automation sequences for follow‑up emails, messages, and task assignments
- Customizable CRM and help‑desk modules built to match each brand’s specific workflow and service offerings
- Central dashboard for real‑time lead tracking, status updates, and performance analytics