Narrative Banking provides AI-powered personalization tools for banks, enabling them to create tailored financial narratives for individual customers. This allows banks to improve customer engagement and drive growth through personalized experiences.
Funding
$662.2K raised to dateRaised to date based on public sources. This may differ from the amount the company actually raised and is based only on what is publicly available on the internet.
Founders
Product
Problem
Banks often struggle to create personalized experiences for their customers, leading to low engagement and missed opportunities for upselling and cross-selling financial products. Generic financial advice and product recommendations fail to resonate with individual customer needs and financial goals. This results in reduced customer loyalty and lower profitability for banks.
Solution
Narrative Banking offers an AI-powered platform that enables banks to deliver hyper-personalized financial experiences to their customers. The platform uses a proprietary "Proteus Digital Twin" engine to model each user's financial journey and generate adaptive money narratives that evolve in real time based on their behavior, financial goals, and market conditions. By integrating seamlessly with Open Banking APIs, Narrative Banking synchronizes financial data and provides instant, enriched insights, allowing banks to offer tailored advice, product recommendations, and financial education. This approach helps banks build stronger customer relationships, increase product uptake, and drive sustainable growth.
Target Audience
Narrative Banking targets retail banks, credit unions, and other financial institutions seeking to improve customer engagement, increase product adoption, and drive revenue growth through personalized financial experiences.
Features
- Seamless Open Banking integration for secure and efficient customer onboarding and data synchronization.
- Proteus Digital Twin engine that continuously models and adapts to each user's financial journey.
- AI-powered segmentation and rich user profiles for delivering relevant financial experiences.
- Adaptive money narratives that provide timely tips, tutorials, and nudges based on individual needs.
- Real-time analytics dashboard for clear visibility into engagement and app-driven growth.
- White-labeling options for fully customized branding aligned with the bank's visual identity.
- Multi-language support for seamless and inclusive experiences for diverse global customer bases.
- Data security built to meet GDPR compliance and aligned with ISO 27001 standards.