MyTurnPlus provides a mobile app that automates patient queues for urgent‑care clinics, using its patent‑pending MTP™ system to send real‑time text notifications when a doctor is ready. The platform’s AI‑driven dynamic queuing reduces wait‑room time, improves flow, and automatically manages cancellations and no‑shows, helping clinics increase patient throughput.
Funding
Funding not disclosed
Founders
Product
Problem
Urgent care clinics often rely on static appointment slots and manual queue management, leading to long wait times, inefficient use of provider capacity, and frequent disruptions from cancellations or no‑shows.
Solution
MyTurnPlus offers a dynamic queuing platform that replaces fixed appointment schedules with a real‑time patient flow system. Patients install a smartphone app that receives text notifications and guides them to the clinic only when a provider is ready, eliminating idle waiting room time. The platform’s patent‑pending AI and machine‑learning engine, trained on urgent‑care data, automatically handles cancellations and no‑shows, continuously optimizing room turnover and overall clinic throughput. By providing a unified, real‑time appointment pathway, the solution improves patient experience, reduces door‑to‑door time, and increases the number of patients a clinic can serve without expanding physical space.
Target Audience
Primary customers are urgent‑care clinics and ambulatory care centers seeking to streamline patient intake, reduce wait times, and maximize provider capacity.
Features
- Smartphone app delivering push/text alerts that direct patients to the clinic at the exact moment a provider is available
- Patent‑pending AI logic that predicts and automates handling of cancellations and no‑shows to keep the queue moving
- Machine‑learning models trained on urgent‑care operational data to optimize provider scheduling and room utilization
- Real‑time patient guidance that synchronizes walk‑ins, phone calls, and online bookings into a single dynamic queue
- Analytics dashboard showing live clinic flow metrics, wait‑time reductions, and capacity utilization