The startup operates an online marketplace that connects property management companies and contractors to streamline rental property maintenance processes. By facilitating efficient communication and task management, the platform enables timely resolution of maintenance issues, enhancing the overall experience for residents and property managers.
Funding
$36M raised to dateRaised to date based on public sources. This may differ from the amount the company actually raised and is based only on what is publicly available on the internet.
WCFounders
Product
Problem
Property managers and REITs face challenges in efficiently managing maintenance and repair operations across their properties, leading to delayed response times, inconsistent pricing, and difficulties in ensuring quality workmanship. This can result in dissatisfied residents, increased operational costs, and potential loss of asset value.
Solution
Stellar provides a technology-driven marketplace that connects property managers and REITs with qualified contractors to streamline the entire maintenance process. The platform offers features such as fast scheduling, real-time updates, and transparent, competitive pricing, ensuring a seamless and scalable solution for property maintenance. By handling resident communications, providing up-to-the-minute updates in a management portal, and offering a one-year warranty on completed jobs, Stellar enables property managers to enhance resident satisfaction, improve operational efficiency, and maintain the value of their assets. The platform also benefits contractors by providing consistent work, handling administrative tasks, and ensuring fast payments within 7 days of job completion.
Target Audience
The primary target audience includes property managers, REITs, and institutional property owners seeking efficient and scalable solutions for managing maintenance and repair operations, as well as contractors looking for consistent work and streamlined administrative processes.
Features
- Mobile application (Stellar Pro App) for contractors to manage jobs, schedules, and payments.
- Real-time management portal for property managers providing up-to-the-minute updates on maintenance tasks.
- Tech-powered estimating engine that provides guaranteed pricing, eliminating competitive bidding for contractors.
- A la carte insurance options for contractors, allowing them to pay per job as needed.
- Tool buy-back program to assist contractors in acquiring necessary tools through installment payments.
- Standardized pricing across contractors for consistent maintenance costs.
- One-year warranty on all completed jobs.
- Licensed electrical services in 46 states.