MyNewAgent.AI offers a low‑code platform for creating AI‑driven virtual agents that automate customer support, sales, and internal processes. Users can design conversational flows with a drag‑and‑drop builder, integrate the agents into existing CRM, ticketing, or ERP systems via native connectors, and deploy them across web, mobile, and messaging channels, while real‑time analytics and continuous learning improve performance over time.
Funding
Funding not disclosed
Founders
Product
Problem
Businesses often struggle to provide consistent, 24/7 customer support and automate repetitive sales or internal processes without extensive development effort or costly custom software.
Solution
MyNewAgent.AI delivers a low‑code platform for building and deploying AI‑driven virtual agents that can be tailored to specific business workflows. Users configure conversational flows, integrate the agents with existing CRM, ticketing, or ERP systems via APIs, and launch them across web, mobile, or messaging channels. The platform includes built‑in analytics to monitor interaction metrics and a continuous learning loop that refines the agent’s responses based on real‑time data. This approach reduces the need for large development teams while enabling scalable automation of support, sales, and internal tasks.
Target Audience
Primary customers are enterprises and mid‑size companies that operate contact centers, sales teams, or internal support functions and seek to automate interactions without extensive software development.
Features
- Drag‑and‑drop workflow builder for designing custom conversation logic without coding
- Pre‑trained language models that can be fine‑tuned with domain‑specific data
- Native connectors and API integrations for popular CRM, help‑desk, and ERP platforms
- Multi‑channel deployment to websites, mobile apps, and messaging services (e.g., WhatsApp, Slack)
- Real‑time analytics dashboard showing conversation volume, resolution rates, and sentiment
- Automated continuous learning pipeline that updates the agent’s knowledge base from logged interactions