My Lighthouse is a digital platform that helps families find, vet, and hire carers directly, avoiding traditional agency fees that typically take 30–50% of payments. The service provides expert guidance through the entire process, from assessing care needs to setting up employment arrangements. Listings start at £6.00 per day, with a 3-day option backed by a guarantee of receiving at least five carer applications.
Funding
Funding not disclosed
Founders
Product
Problem
Families arranging in-home care often face high costs from traditional agencies, which charge ongoing fees or commission that can consume 30–50% of what families pay for care. Many families are unaware they can hire a carer directly, and without proper guidance, they risk missing important steps for safe, compliant hiring.
Solution
My Lighthouse is an expert-led digital platform that empowers families to find, vet, and hire carers themselves while avoiding agency fees. The platform provides step-by-step guidance through the entire process, from understanding care needs to interviewing candidates and setting up employment correctly. Families post a listing and receive applications from carers directly, with the ability to agree on rates and schedules without intermediary commissions. The service is built by experienced care professionals to ensure families follow safe, compliant, and best-practice steps throughout the hiring journey.
Target Audience
Primary users are families arranging care for elderly parents or relatives, as well as individuals needing live-in or in-home care for themselves who want a more affordable, self-managed alternative to traditional care agencies.
Features
- One-off listing payments with no ongoing fees or subscriptions: £22.50 for 3 days, £9.50 for 1 day, or £6.00 per day for 5+ days
- 5-carer guarantee on 3-day listings: if fewer than 5 carers apply within 3 days, the listing runs for 3 additional days at no extra cost
- Expert guidance covering the full hiring process, including vetting, interviewing, and setting up employment arrangements
- Direct rate negotiation between families and carers, with no commission taken from either party
- Support for live-in, full-time, part-time, and long-term in-home care arrangements
- Platform designed for first-time users with no prior care-hiring experience required