MyHealthID offers a mobile‑first patient onboarding and engagement platform that lets providers capture insurance, demographics, and consent forms before a visit, reducing denials and no‑shows. The app uses biometric verification (Face ID) and driver’s‑license scans to securely confirm identity, then syncs data with EMR systems and sends push reminders to drive follow‑up appointments. By delivering a branded, frictionless experience, it improves patient loyalty and practice revenue.
Funding
Funding not disclosed
Founders
Product
Problem
Healthcare providers often face inefficient patient onboarding, leading to incomplete insurance verification, paperwork bottlenecks, and missed appointments, which increase claim denials and reduce practice revenue.
Solution
MyHealthID delivers a mobile‑first, branded app that enables patients to complete pre‑visit tasks entirely on their smartphones. The platform captures insurance card images, demographics, and driver’s‑license scans, then verifies eligibility and prior authorizations through third‑party integrations. Biometric authentication (e.g., Face ID) ensures secure, HIPAA‑compliant identity verification before any intake data is submitted. Custom health questionnaires and electronic consent forms are filled out in‑app, syncing automatically with the provider’s EMR to reduce front‑desk workload. After the visit, push and in‑app notifications deliver appointment reminders, wellness prompts, and cost‑transparent estimates, driving higher patient loyalty and repeat visits.
Target Audience
Primary customers are outpatient clinics, specialty practices, and health systems seeking to streamline patient intake, reduce claim denials, and improve post‑visit engagement.
Features
- Secure identity verification using Face ID, driver’s‑license, and insurance card scans
- Automated insurance capture and real‑time eligibility validation with EMR integration
- Customizable health questionnaires tailored to specialty, age, and medical history
- Electronic consent form collection and storage compliant with HIPAA regulations
- Branded push and in‑app notifications for appointment reminders, preventive care, and cost estimates
- Digital ID cards that replace physical insurance and membership cards
- Two‑way secure messaging to facilitate ongoing patient‑provider communication
- Workflow automation that saves approximately 15 minutes per patient for front‑office staff