MyChatBot is an AI-native platform that deploys autonomous sales agents across Instagram, WhatsApp, Facebook, Telegram, TikTok, and Viber to capture leads, answer DMs, and close sales around the clock. The system combines AI-driven conversations, CRM automation, and human handoff with full context, enabling businesses to convert comments, reactions, and messages into qualified opportunities without manual intervention. It also supports internal use cases like legal helpdesks, where agents trained on company policies resolve routine questions in Slack and email.
Funding
Funding not disclosed
Founders
Product
Problem
Businesses struggle to respond instantly to the high volume of inbound messages, comments, and reactions across social media and messaging channels, causing leads to go cold and sales opportunities to be missed. Teams are overwhelmed by repetitive questions and manual follow-ups, while customers expect immediate, personalized responses at any hour.
Solution
MyChatBot provides a full-cycle AI platform that deploys autonomous sales agents across Instagram, WhatsApp, Facebook, Telegram, TikTok, and Viber. These agents capture leads, qualify prospects, answer DMs and comments, book meetings, and write directly to the CRM without manual handoffs. The system uses keyword triggers, intent detection, and multi-step branching scenarios to guide conversations from first contact to checkout, including one-click payment links and abandoned-cart reminders. When a human is needed, the platform offers handoff control with full chat context, ensuring seamless transitions. For internal operations, MyChatBot also powers helpdesk agents trained on company policies that resolve routine questions in Slack and email, escalating only novel or high-stakes issues to human experts.
Target Audience
Primary customers are creators, digital businesses, e-commerce brands, and sales teams that need to automate lead capture and conversion across social media and messaging channels, as well as internal departments like legal or HR seeking AI helpdesk agents for employee-facing support.
Features
- AI agents for Instagram, WhatsApp, Facebook, Telegram, TikTok, and Viber covering DMs, comments, story reactions, and engagement
- Sub-second reply times with full conversation memory across channels
- Keyword triggers and automated scenarios with branching logic for multi-step flows
- Built-in CRM with lead cards, tags, stages, AI notes, and cohort tracking from follower to lead to sale
- Intent detection and product matching with one-click checkout links delivered in DMs
- Human handoff with complete chat context and stop-word controls for direct escalation
- AI analytics dashboard with live metrics on reach, DMs, replies, sales, and follower growth, plus AI insights on what to optimize
- Business Domain knowledge base that grounds answers in company-specific policies and documents, with single-update consistency for policy changes
- Ready-made templates for giveaways, flash sales, welcome flows, and quizzes
- Creator AI team with specialized agents (CEO, Sales Manager, Data Analyst, etc.) and skills for marketing, CRM, and development tasks